Privacy Policy

Pkpo Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe at pkpo. On this page, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Published in Bangla
Licensed by pkpo.bet

What pkpo Does to Protect Your Privacy

Pkpo's privacy policy isn't just words on paper — your data is actively protected at every step.

SSL Encryption

All data transmitted on the pkpo platform is secured with 256-bit SSL encryption. Your password and financial information are never stored in plain text.

No Selling of Data to Third Parties

Pkpo never sells your personal data to advertisers or third parties. Your information is used solely to improve pkpo's services.

Secure Data Storage

All data stored on pkpo's servers is kept in encrypted databases. Regular security checks and audits are conducted to keep the system protected.

Right to Data Control

You can view, correct, or request deletion of your stored data at any time. pkpo gives you full control over your personal information.

Cookie Transparency

We are fully transparent about what cookies pkpo uses and why. You have the option to disable non-essential cookies at any time.

Opt-Out Option

Opting out of pkpo marketing communications is easy. You can unsubscribe in one click from any SMS or email.

Who Does This Policy Apply To? This Privacy Policy applies to all users who register on or browse the pkpo.bet platform, with or without an account. By using pkpo, you agree to this policy.

1. Introduction

Pkpo.bet (referred to herein as "pkpo") places the highest importance on its members' privacy. We believe a trustworthy privacy policy is the foundation of a healthy, long-term relationship. That's why pkpo safeguards your data not merely out of legal obligation, but out of genuine commitment.

This privacy policy details what types of data pkpo collects, why we collect it, how it is used, and what measures are in place to keep your information secure. It also clearly outlines your rights over your data and how to exercise them.

Pkpo's Privacy Policy is built in accordance with applicable laws in Bangladesh and international best practices in data protection. If you have trouble reading this policy or have any questions, reach out directly at support@pkpo.bet — our Bangla-speaking team is always ready to help.

2. What Data Does pkpo Collect?

Pkpo only collects data that is strictly necessary — we never ask for excessive or irrelevant information. Below is a clear breakdown of what we collect and why.

2.1 Information collected at registration

  • Full Name: For account verification and KYC processing.
  • Mobile Number: For login, OTP verification, and important notifications.
  • Date of Birth: To verify age — pkpo serves users aged 18 and above only.
  • Email address (optional): For account recovery and newsletters.

2.2 Data Collected During Financial Transactions

  • Mobile banking number (bKash, Nagad, Rocket)
  • Transaction ID & amount
  • Transaction date and time

Pkpo never collects your mobile banking PIN or bank account password.

2.3 Information Collected During KYC Verification

  • National ID (NID) or passport copy
  • Selfie or photo (if required)
  • Proof of current address

2.4 Automatically collected information

Data Type What we collect Why It's Collected
Device Information Device model, operating system To ensure app compatibility
IP address Your Internet IP For security and geo-verification purposes
Browser Information Browser type and language To improve user experience
Activity Log Login time, bet history For account security and dispute resolution.
Cookie Data Session token, preferences To keep you logged in

3. How is your collected data used?

Pkpo uses collected data only for specific, clearly defined purposes — never beyond what is stated. The primary purposes for which pkpo uses your data are:

  • Account Management: For registration, login, password recovery, and profile updates.
  • Processing Financial Transactions: To process deposits and withdrawals securely.
  • Identity Verification: For KYC processing and age verification.
  • Customer support: To address your complaints and queries.
  • Promotional communications: To keep you informed about bonuses, offers, and important updates (with your consent).
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze usage patterns and improve pkpo.
  • Legal obligation: To comply with applicable laws and regulatory requirements.
Your data is never used for advertising pkpo does not share your personal data with any external advertising networks or use it for profiling purposes. Using pkpo does not allow third parties to track you.

4. Who Is Your Data Shared With?

Pkpo follows a minimal data-sharing policy. The circumstances under which data may be shared are outlined below:

4.1 Parties Your Data May Be Shared With

  • Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process financial transactions.
  • Identity Verification Services: With approved third-party verification agencies during the KYC process.
  • Law Enforcement Agencies: With government authorities when required by court order or legal obligation.
  • Technology Partners: The cloud service provider hosting pkpo's servers — operating under a strict confidentiality agreement.

4.2 Who your data will not be shared with

  • Advertisers or marketing agencies
  • Data brokers or data resellers
  • Any third party unaffiliated with pkpo
  • Competing betting platforms

5. Cookie Policy

Pkpo uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve site performance.

Types of Cookies pkpo Uses

  • Essential Cookies: To maintain your login session and ensure site security — these cannot be disabled, as they are required for the site to function properly.
  • Functional cookies: To remember your language, theme, and preferences.
  • Analytics Cookies: Used to understand which pages get the most traffic — this can be disabled.

Pkpo does not use any third-party tracking or advertising cookies. You can manage cookie preferences directly from your browser settings.

6. Data Security Measures

Pkpo uses industry-leading technology and practices to keep your data secure. The core pillars of our security framework are:

  • TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification for an extra layer of security at login.
  • Firewall & DDoS Protection: To protect servers from external attacks.
  • Regular Security Audits: Regular audits conducted by third-party security specialists.
  • Access Control: Only authorized personnel within pkpo can access user data.
  • Data Backup: Regular backups to minimize the risk of data loss.
What Happens in the Event of a Security Breach? In the event of a security breach that puts your data at risk, pkpo will notify you and the relevant authorities within 72 hours.

7. Your Data Rights

Pkpo believes your data belongs to you. That's why pkpo gives you the following rights:

1
Right to Access Data

You have the right to know what information pkpo holds about you. Submit a request to our support team and the information will be provided within 30 days.

2
Right to Rectification

If any of your information is incorrect, you may request a correction. pkpo typically processes correction requests within 7 business days.

3
Right to erasure

After closing your account, you may request deletion of your personal data, though some information may be retained to meet legal obligations.

4
Right to object to processing

You may object to marketing communications or certain data processing activities. pkpo will honor your objection.

5
Right to Data Portability

You can receive your own data in a readable format and transfer it elsewhere.

6
Right to withdraw consent

You may withdraw your consent at any time. Any processing carried out before the withdrawal remains valid.

8. How long is your data retained?

Pkpo does not retain data longer than necessary. The retention periods are outlined below:

Data Type Retention Period
Account Information For the duration of active account + 5 years after closure
Financial transaction records 7 years from the transaction date (legal requirement)
KYC Documents 5 years from the date of verification
Customer Support Conversations 2 years from the date of last contact
Login & Activity Logs 1 Year
Marketing consent records 3 years from the date of consent withdrawal

Once the retention period expires, pkpo securely deletes or anonymizes your data so that individuals can no longer be identified in any way.

9. Protection of Minors

Pkpo strictly does not serve anyone under the age of 18. The following measures are taken under pkpo's privacy policy to protect minors:

  • Date of birth is verified at registration, and users under 18 are not permitted to sign up.
  • Age is re-verified during the KYC process.
  • Any minor's data collected inadvertently will be deleted immediately.
  • Pkpo never targets advertising or promotions at anyone under the age of 18.

If you believe a minor's information has been submitted to pkpo, please contact support@pkpo.bet immediately.

10. Changes to the Privacy Policy

Pkpo reserves the right to update this Privacy Policy as needed. If significant changes are made:

  • SMS notifications will be sent to your registered mobile number.
  • A notice will be displayed on the pkpo.bet homepage.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of pkpo after any changes will be considered your acceptance of the updated privacy policy. If you do not agree to the new policy, please contact support@pkpo.bet to request account closure.

11. Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy, please contact pkpo's privacy team:

  • Email: support@pkpo.bet
  • Live Chat: Visit pkpo.bet and click the chat icon
  • Response Time: Usually within 24 hours
Exercise Your Rights To view, correct, or delete your data, email support@pkpo.bet with the subject "Data Request". Once your identity is verified, pkpo will respond within 30 days.

pkpo Privacy Commitment

Never sold to third parties SSL Encryption Right to erasure 24/7 Support Transparent Cookie Policy
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Data Encrypted
Never sold to third parties
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