Pkpo believes entertainment should always be in your control. Our responsible gaming tools and guidelines are here to help you play safely and stay in a healthy place.
Keep gaming enjoyable, not overwhelming — every pkpo tool puts you in control.
On pkpo, you can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately, and any increase requires a 72-hour waiting period.
Decide in advance how long you'll play each session. When the time is up, pkpo will automatically alert you and log you out if needed.
Need to clear your head? pkpo's cooling-off feature lets you temporarily suspend your account for anywhere between 24 hours and 6 weeks. No bets can be placed during this time.
If you need a longer break, you can request self-exclusion. pkpo will close your account within 48 hours for a period ranging from 6 months to permanently. All promotional communications will also be paused during this time.
Set in advance how much loss you can absorb within a given period. Once you hit that limit, pkpo will automatically stop accepting bets — your account will be paused for the remainder of the period.
If you feel your gambling is getting out of hand, pkpo's support team is available 24/7. Reach us via live chat or email support@pkpo.bet — we respond in Bangla.
Need Help?
View FAQsOnline betting and sports wagering are legitimate forms of entertainment — as long as they're done mindfully and within limits. At pkpo, thousands of Bangladeshi users participate in sports and lottery every day, and the vast majority treat it simply as an exciting hobby.
But the reality is — for some people, gambling can gradually become a problem. Betting more to chase losses, losing focus on family or work, or turning to gambling as an escape from stress — these are early signs of problem gambling.
Pkpo's Responsible Gaming This policy exists to help you recognize that line and keep you from crossing it. We believe ensuring a sustainable and enjoyable gaming experience is not the player's responsibility alone — pkpo bears an equal responsibility.
It's not always easy to notice when gaming is becoming a problem. Watch out for these warning signs:
If you notice one or more of these signs in yourself, reach out to pkpo. We won't judge — we'll help.
Every responsible gaming tool on pkpo is accessible directly from your account settings. Here's a step-by-step breakdown:
Log in to pkpo.bet with your mobile number and password. Click the profile icon in the top right corner.
From the profile menu, click on "Responsible Gaming."
Deposit limits, session timers, loss limits — turn on whichever tool you need and set your preferred value.
Save your changes. Reducing your deposit limit takes effect immediately. Requests to increase it are subject to a 72-hour cooling period.
For a long-term break or permanent account closure, email support@pkpo.bet with the subject line "Self-Exclusion Request".
Pkpo wants every player to enjoy the experience with a smile. These simple habits will keep gaming fun and prevent it from becoming a problem:
Pkpo strictly prohibits anyone under 18 from registering or participating. Here's what pkpo does to enforce this policy:
If other family members use your device, we recommend enabling parental controls or an app lock on your browser. A login is required to access pkpo.bet, so always keep your password private.
Answer the following questions honestly. If you find yourself saying "yes" to more than 3, please get in touch with pkpo.
Have I placed bets beyond my budget?
Have I placed bigger bets trying to recover money I've lost?
Has gambling affected your work, studies, or relationships?
Have I lied to family or friends about my gambling?
Have I turned to gambling to relieve stress or anxiety?
Was I unable to stop even when I wanted to?
The most common responsible gaming questions from pkpo users.